Emotional Intelligence and EQ

The Discussion:

  • Identifying emotions
  • Evaluating how others feel
  • Controlling one’s own emotions
  • Perceiving how others feel
  • Using emotions to facilitate social communication
  • Relating to others

Origins:

Emnotional Intelligence Aspects :

  • Recognize, understand and manage our own emotions and;
  • Recognize, understand and influence the emotions of others.

The Bar-On model of Emotional-Social Intelligence (ESI)

  1. Self-awareness
    Self-awareness means always knowing what you feel and what your feelings mean.

Modified Bar On Model — Multi- Health

Goleman’s model is 2x2:

The Pyramid of Emotional Intelligence (Net Media Lab)

  • I am good at clearly communicating my thoughts and feelings.
  • I listen carefully when other people talk.
  • I take initiative and am highly motivated, even when I don’t feel like doing something
  • When I am under pressure, I am able to think clearly and stay focused.
  • I am generally guided by my goals and values rather than the goals and values of others.
  • I recognize when I am feeling stressed, and I have go-to ways to calm myself down.*
  • I recognize when I am feeling angry, and I am able to avoid losing my temper or lashing out.*
  • I am good at seeing things from another person’s viewpoint.
  • I am confident voicing a viewpoint about what is right, even if it is an unpopular opinion.
  • I am good at adapting and mixing with a variety of people.
  • I can tell if a team of people are not getting along with each other
  • When I feel anxious, I usually know the reason(s).
  • I am able to avoid letting stressful situations from work/school affect my personal life.
  • I am good at reconciling differences with other people.
  • I am aware of my personal strengths and limitations.
  • If I am not skilled at something yet, I stay positive and work even harder.
  • I try to understand how other people feel and think.
  • I work very well with a group or team.
  • I achieve a healthy balance of getting work/tasks done while also prioritizing relationships.
  • I am comfortable owning my mistakes.

Strongest Applications in:

  • Giving and receiving feedback, coaching & motivating others
  • Meeting tight deadlines
  • Dealing with challenging relationships or resolving conflicts
  • Not having enough resources
  • Navigating change and building culture
  • Working through setbacks and failure, providing psychological safety
  • Having uncomfortable conversations without hurting feelings
  • Managing our emotions when stressed or feeling overwhelmed
  • Improving relationships with the people we care about

Emotional Intelligence Skills Inventory:

40+ Emotional Intelligence Sub-Skills Source: CareerCliff

Top Emotional Intelligence Quotes:

Top Emotional Intelligence Stats

  • Successful leadership — Harvard Business Review reported that 80% of competencies that differentiate top performers from others are in the domain of Emotional Intelligence.
  • Performance — 90% of top performers have above average emotional intelligence.
  • Allocation — Emotional Intelligence is responsible for 58% of job performance.
  • Usage — 75% of the Fortune 500 use emotional intelligence training.
  • Compensation Advantages — emotionally intelligent people earn $29,000 more on an average
  • Primacy — ranked #1 on a set of 33 leadership skills (Talent Smart)

Some Burning Questions:

  • Is EQ/EI correlated to high performance?
  • In a world of technology, how does EQ matter? Is it improving or disintegrating our EQ/EI? Are they inverse in relationship?
  • Is EQ/EI enforcing great skillsets or building conformity?
  • Can you game emotional intelligence?

Top Debates in Design Thinking:

  • Has EQ more important than IQ?
  • Is EI truly an intelligence?
  • Is EI tangibly better than Jung’s Big Five Personality Traits
  • Can EQ/EI be learned and strengthened, or is it inate?
  • Are women better than men at EI?

Benefits of Emotional Intelligence

  • Better social relations
  • Perceived better by others
  • More academic achievement
  • Better negotiation skills
  • Better well being, satisfaction, self-esteems, and strong healthg and well-being
  • Self-actualization

Critiques of Emotional Intelligence:

  • Is it truly measuring and intelligence or behavior?
  • Does the tests or priniples have predictive power?
  • Is there a self-claimed positivity bias on many of the tests?
  • Can emotional intelligence be used to manipulate?
  • Does EI/EQ simply measure comformity?
  • Are there certain traits like neuroticism and extra version that drive the final EI/EQ results?

Leading Resources — Top Books:

Top Emotional Intelligence Courses Online

Top Thinkers in Emotional Intelligence:

White Paper on Emotional Intelligence in the Workplace

Top Podcasts on Emotional Intelligence:

How to Assess Your Emotional Intelligence

17 Ways To Assess EI/EQ https://positivepsychology.com/emotional-intelligence-tests/

How to Improve Your Emotional Intelligence

What’s Next:

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